HeyBaji Casino's Terms & Conditions

1 General Terms

HeyBaji Casino is an internationally licensed online gaming platform offering casino games, Sports Betting, and live dealer games. The following terms apply to all services provided by HeyBaji Casino:

• This platform is strictly for individuals aged 18 and above.
• By using the platform, you confirm that online gaming is legal in your jurisdiction.
• HeyBaji Casino reserves the right to update these Terms at any time.
• In the event of any dispute, the English version of these terms shall be considered definitive.

2 Account Registration & Verification

The following conditions must be met to open an account on HeyBaji Casino:

• Each person may open only one account. Opening multiple accounts is strictly prohibited.
• You must provide your correct full name, address, phone number, and date of birth at the time of registration.
• As part of the KYC (Know Your Customer) process, you may be required to submit a copy of your national ID or passport.
• Registering with false information may result in account termination at any time and forfeiture of any remaining balance.
• It is entirely the user's responsibility to keep their account password secure.

3 Bonus & Promotion Terms

HeyBaji Casino offers a variety of bonuses and promotions. The following terms apply to claiming and using these bonuses:

• The welcome bonus is exclusively for new members making their first deposit.
• Each bonus carries a specific wagering requirement (betting multiplier).
• Winnings from bets placed using bonus funds are subject to wagering requirements before they can be withdrawn.
• The welcome bonus cannot be claimed more than once by the same person or household.
• Bonuses are generally valid for 30 days from the date of issue. Any unused bonus will be forfeited once the validity period expires.
• HeyBaji Casino reserves the right to modify or cancel any promotion at any time.

4 Deposit & Withdrawal Policy

The following rules apply to all financial transactions on HeyBaji Casino:

• Minimum deposit: ৳200 (via bKash, Nagad, and Rocket).
• Minimum withdrawal: ৳500.
• Withdrawals must be made using the same method used for the original deposit.
• KYC verification is mandatory before your first withdrawal.
• Standard withdrawal processing typically takes 1–5 business days.
• Suspicious transactions may be flagged and held, and additional information may be requested as part of our anti-money laundering measures.
• HeyBaji Casino does not charge any fees for processing transactions; however, your payment provider may apply their own charges.

5 Betting Rules

The following rules apply to all betting activity on HeyBaji Casino:

• The minimum bet is ৳100, and maximum bet limits vary depending on the game and event.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet cannot be processed due to a technical error, the stake will be refunded.
• If a live betting wager is not accepted due to odds changes, you will be given the option to place the bet again at the updated odds.
• If a match is cancelled or abandoned, the stake for that bet will be refunded.
• Once a bet is settled using the cash-out feature, that decision is considered final.

6 Prohibited Activities

The following activities are strictly prohibited on HeyBaji Casino:

• Opening or operating multiple accounts.
• Bonus abuse or bonus arbitrage.
• Match fixing or any illegal interference in sporting events.
• Placing bets using software, bots, or automated systems.
• Money laundering or conducting transactions using illegal funds.
• Exploiting platform security vulnerabilities or attempting to hack the system.
• Harassing or defrauding other users.

7 Responsible Gaming

HeyBaji Casino believes gaming should be a source of entertainment, not addiction. With that in mind, we have put the following measures in place:

• Players can set daily, weekly, and monthly deposit limits on their accounts.
• The self-exclusion option allows you to take a break from the platform for a specified period.
• You can set a daily session time limit for your account.
• No bonuses or promotional offers will be sent during an active cooling-off period.
• Strict age verification measures are in place to prevent minors from accessing gaming services.

8 Privacy & Data Protection

HeyBaji Casino takes the protection of your personal information very seriously. Our data protection policy is as follows:

• All data is secured with 256-bit SSL encryption.
• Your personal information and financial data are never sold or shared with third parties.
• User information may be disclosed to government authorities solely when required by law.
• Payment information is stored in compliance with PCI DSS standards.

For our full Privacy Policy View page.

9 Intellectual Property

All content, designs, logos, software, and trademarks on the HeyBaji Casino platform are the exclusive property of HeyBaji Casino. The following are strictly prohibited:

• Using HeyBaji Casino's logos, trademarks, or brand assets without prior authorization.
• Copying, modifying, or distributing the platform's software or code.
• Impersonating HeyBaji Casino in any official capacity.

10 Limitation of Liability

HeyBaji Casino accepts no liability in the following circumstances:

• Game interruptions caused by loss of internet connection.
• Losses caused by issues with your own device or software.
• Losses resulting from unauthorized access to your account due to inadequate password security on your part.
• Losses resulting from technical errors on the part of third-party game providers.
• Service disruptions caused by unforeseen natural disasters or changes in law.

11 Changes & Cancellation of Terms

HeyBaji Casino reserves the right to modify these Terms at any time. When changes are made:

• A notification will be sent to your registered email or phone number before any major changes take effect.
• Continuing to use the platform after updated Terms have been published will be considered acceptance of the new Terms.
• If you do not agree to the updated terms, you may request to close your account.

HeyBaji Casino reserves the right to suspend or modify any service without prior notice, though we will endeavor to provide as much advance notice as possible.

12 Contact & Complaints

For any questions or complaints regarding these Terms, please reach out through the following:

• Email: support@heybajicasino.ws
• Live Chat: Available directly on the platform 24/7
• Dispute Resolution: All complaints are aimed to be resolved within 72 hours.

For dispute resolution, we recommend contacting our support team directly in the first instance. If the matter remains unresolved, a formal complaint may be submitted to the relevant licensing authority.