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HeyBaji Casino's Privacy Policy

Your trust is our most valuable asset. Every piece of information you share with HeyBaji Casino is kept under strict security. Read this policy to understand how we protect your privacy.

Last updated: January 2026

How we We Protect Your Data

To protect your privacy at HeyBaji Casino, we follow the latest technology standards and strict policies.

SSL Encryption

All your data is secured with 256-bit SSL encryption — a system even more secure than standard banking.

Your data is never sold

Your personal data is never sold to third parties. HeyBaji Casino does not treat your information as a product.

PCI DSS Payment Security

Payment information is stored and processed in accordance with PCI DSS standards. Your card and mobile banking details are fully secure.

Minimal Data Collection

We only collect the data necessary to provide our services — nothing more. We have no interest in unnecessary personal information.

Right to Erasure

You can request deletion of your personal data at any time. That is your right.

Marketing Opt-Out

You can unsubscribe from promotional messages at any time, no hassle.

Table of Contents

HeyBaji Casino ("we", "us", "the platform") treats your privacy with the utmost importance. This Privacy Policy ("Policy") explains how HeyBaji Casino collects, uses, stores, and protects your personal information. By using our platform, you are considered to have agreed to this Privacy Policy.

Introduction & Scope

This Privacy Policy applies to the HeyBaji Casino website, mobile app, and all digital services. It is in effect whenever you register on our platform, play games, make payments, or contact support.

HeyBaji Casino believes data protection is not a formality — it is your fundamental right. That's why we follow the highest international standards to safeguard your privacy.

This policy is aligned with GDPR and international data protection standards.

What Information We Collect

HeyBaji Casino only collects information necessary to provide its services. Full details are outlined in the table below:

Type of Data Example When It's Collected
Identity Information Name, date of birth, national ID During registration and KYC verification
Contact information Phone number, email address At the time of registration
Payment information Mobile banking number, transaction history During Deposits & Withdrawals
Device Information IP address, browser, operating system While using the platform
Gaming Data Betting history, game logs, session time While playing games
Communications Support chat logs, email copies Support Contact Hours

Important: We never store your full bank card number or PIN. All payment details are kept fully encrypted.

How Your Data Is Used

HeyBaji Casino uses the information it collects for the following purposes:

  • Creating and managing your account, and verifying your identity.
  • Processing deposits, withdrawals, and other financial transactions.
  • Managing gaming services, bonuses, and rewards programs.
  • Providing customer support and technical assistance.
  • Detecting fraud and ensuring platform security.
  • Meeting legal and regulatory obligations.
  • Delivering a personalized experience tailored to your preferences.
  • Sending promotional offers with your consent.

We analyze your gaming data solely to promote responsible gaming and improve our services — not for advertising.

Data Sharing & Disclosure

HeyBaji Casino never sells your personal data. It may be shared only in the limited circumstances outlined below:

  • Payment Providers: Shared with bKash, Nagad, Rocket, and similar services solely to process transactions.
  • KYC Service Providers: With trusted third parties for identity verification purposes.
  • Law Enforcement: Where required by a valid legal order or regulatory obligation.
  • Game Software Provider: Only the minimum data necessary to operate the games.
  • Anti-Fraud System: With security services used to prevent fraud.

We have strict data privacy agreements with all third parties. They are not permitted to use your information for any other purpose.

Cookies & Tracking Policy

HeyBaji Casino uses cookies on its website. Cookies are small files stored in your browser that help enhance your experience.

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences and settings.
  • Analytics Cookies: Helps analyze platform performance and usage.
  • Marketing Cookies: Used solely to show relevant offers with your consent.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.

Data security measures

To protect your data, HeyBaji Casino has implemented the following technical and administrative measures:

  • TLS 1.3 encryption is used for all data transfers.
  • Data is stored on our servers using AES-256 encryption.
  • Two-factor authentication (2FA) is enabled.
  • Regular security audits and penetration testing are conducted.
  • Data access is restricted to authorized personnel only.
  • All staff are bound by confidentiality agreements.
  • In the event of a data breach, all relevant parties will be notified within 72 hours.

No system can guarantee complete security on the internet. Keep your password strong and never share it with anyone.

Data Retention Period

HeyBaji Casino does not retain data longer than necessary. Standard retention periods are outlined below:

  • Account Data: For the duration the account is active and for 5 years after closure.
  • Financial Transaction Records: Up to 7 years where required by law.
  • KYC Documents: 5 years in accordance with regulatory requirements.
  • Support Communications: 2 years.
  • Gaming Logs: 1 year.

Data is securely deleted or anonymized once the retention period expires.

Your Privacy Rights

As a HeyBaji Casino user, you have the following rights:

Right to Access

You have the right to know what personal data we hold about you.

Right to data correction

You can request a correction if any of your information is inaccurate.

Right to Erasure

You may request deletion of your data, provided there are no legal obligations requiring us to retain it.

Data Portability

You can request a copy of your data in a standard, portable format.

Right to Object to Processing

You have the right to object to the processing of your data for specific purposes.

Marketing Opt-Out

You have the right to opt out of promotional communications at any time.

To exercise any of these rights, email us at support@heybajicasino.ws. We will respond within 30 business days.

Children's privacy

HeyBaji Casino is strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.

  • Age verification is conducted at the time of registration.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.
  • If you have concerns, parents or guardians are welcome to reach out to us at support@heybajicasino.ws.

Policy updates

HeyBaji Casino may update this Privacy Policy when necessary. In the event of any changes:

  • You will be notified by email or SMS before any significant changes take effect.
  • The date of the latest update is always displayed at the top of this page.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

Our recommendation — revisit this page regularly, especially when you receive a notification about a major update.

Contact & Complaints

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: support@heybajicasino.ws
  • Live Chat: Available directly on the platform 24/7
  • Response Time: Typically within 48–72 hours

If you are not satisfied with how your complaint has been resolved, you have the right to escalate it to our licensing authority.

About privacy General Inquiries

No, never. Your phone number and any other personal information will never be sold or shared with advertisers or marketing companies. Our policy is clear — your data is used solely to serve you.

Most data is deleted when an account is closed. However, transaction records and KYC documents must be retained for a specified period due to legal and financial regulatory obligations. Contact us for more details.

Yes, absolutely. Your bKash or other mobile banking number is stored in encrypted form in compliance with PCI DSS standards. This information is used solely to process your transactions.

You can opt out of promotional SMS by updating your notification preferences in account settings. Alternatively, reach out via live chat or email us at support@heybajicasino.ws and we'll process your request within 24 hours.

Yes, but only to protect you. Your gaming patterns are analyzed to promote responsible gaming and detect unusual activity. This data is never shared with advertisers or any third parties.
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Your Data Fully Secured

Play with peace of mind at HeyBaji Casino. Our strict privacy policy keeps every piece of your information safe.

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